Reservations operate from 8.30am to 5.30pm Monday to Friday, Australian Eastern Standard Time.  

Booking procedure  

Guests wishing to make bookings at several Motel and Hotels throughout Australia (Itinerary Booking) please contact Arra Reservations via email on  

The Information Required When Making A Reservation:  

  • Details of Motels or Hotels you require.
  • The booking date, the number of nights you wish to stay and an estimated time of arrival.
  • The number of persons (adults and children).
  • The type of accommodation and number of rooms required.
  • Your name, address and contact telephone numbers.
  • Your valid Credit Card details for booking.
  • You will be given a reservation number as confirmation of your booking.

From within New Zealand only

Tel: 0800 ARRAHOTELS (277246)  

From within Australia only 

Tel: 1300 ARRAHOTELS (277246)  

Outside Australia and New Zealand


Tel: +61 (0)3 5143 1444


Cancellation Policy


(See Cancellation Policy)
Please note: For bookings made through the Arra Group websites - Confirmation of bookings made requires payment to be made at the time of booking.