Cookies Policy
Effective Date: June 12, 2025
At Arra Hotels LLC, we’re dedicated to crafting cozy, unforgettable escapes in our boutique hotels across Europe’s most charming destinations. Our website, www.arrahotels.com, uses cookies and similar technologies to ensure your browsing experience is smooth, personalized, and enjoyable—whether you’re exploring our Costa Brava retreat or booking a Santorini getaway for summer 2025. This Cookies Policy explains what cookies are, how we use them, and how you can manage them. We’ve kept it straightforward, but if you have questions, reach out using the details below. Let’s make your journey with us as warm as our hospitality!
Contact Information
Arra Hotels LLC
Email: [email protected]
Address: 30 Mall Dr W, Jersey City, NJ 07310, US
Phone: +1 201-653-1835
1. What Are Cookies?
Cookies are small text files stored on your device (phone, tablet, or computer) when you visit our website. They help us remember your preferences, understand how you navigate our site, and keep things running smoothly—like ensuring you can easily book a room at Arra Dolomiti or filter for family-friendly tours. We also use similar tools, such as pixels or local storage, which work in much the same way to enhance your experience.
2. Types of Cookies We Use
We use a variety of cookies to make your visit to Arra Hotels as inviting as our properties. Here’s the breakdown:
Essential Cookies: These are non-negotiable for our site to function—like saving your booking cart or letting you navigate from Chamonix hotel details to the Alpine Wellness Retreat page. You can’t opt out of these; they’re the backbone of our site.
Performance Cookies: These track anonymized data on how you use our site (e.g., which destinations like Santorini get the most clicks). We use this to fine-tune our website, no personal info attached.
Functionality Cookies: These remember your choices, like selecting a coastal retreat or preferring English as your language, so you don’t have to reset every time you visit.
Analytics Cookies: Tools like Google Analytics help us see which pages (e.g., our local attractions guide for Girona) are hits. Data’s anonymized to keep your privacy intact.
Marketing Cookies: These help us show you relevant ads, like promotions for our 2025 Dolomites tours, based on your interests. We keep these minimal and easy to opt out of.
We don’t use cookies to track you across the web or collect data we don’t need—just what makes your Arra Hotels experience better.
3. How We Use Cookies
Cookies help us create a seamless, personalized experience on our website:
Smooth Navigation: Ensure you can jump from browsing our South Tyrol hotel to booking a Family Dolomites Discovery tour without hiccups.
Personalized Touch: Save your preferences, like filtering for couple-friendly retreats, or suggest similar destinations based on your searches.
Site Improvements: Analyze anonymized trends (e.g., popularity of our Culinary Coastal Escape) to enhance features and content.
Analytics: Understand which sections, like our Chamonix local attractions, draw crowds, so we can make them even better.
Targeted Ads: If we run ads (e.g., for our Aegean Wellness Retreat), cookies help show you offers that match your interests, not random noise.
We anonymize data whenever possible and never share cookie info with third parties for their own purposes.
4. Third-Party Cookies
Some cookies come from trusted partners we work with:
Analytics Providers: Google Analytics tracks site performance (anonymized) to help us optimize your experience.
Social Media Platforms: If you share a hotel photo or review to platforms like Instagram or X, their cookies may activate to enable the feature.
Booking Partners: Links to third-party booking systems (e.g., for spa services at Arra Thalassa) may set cookies—check their policies for details.
We carefully select partners who respect your privacy as much as we do.
5. Your Cookie Choices
You’ve got control over how cookies work for you:
Consent Pop-Up: On your first visit, a pop-up lets you accept or customize cookie settings. You can opt out of non-essential cookies (performance, analytics, marketing) while keeping essential ones active.
Browser Settings: Adjust your browser (e.g., Chrome, Safari) to block or delete cookies. Note that blocking essential cookies may disrupt site features, like online bookings.
Do Not Track: We honor “Do Not Track” signals from your browser for non-essential cookies, ensuring your preferences are respected.
Analytics Opt-Out: Use tools like Google Analytics Opt-Out Browser Add-On to stop analytics tracking if you prefer.
Disabling cookies might mean you miss out on personalized features, like saved hotel filters or tailored tour suggestions.
6. How Long Do Cookies Last?
Cookies have a lifespan, like a good bottle of wine:
Session Cookies: These disappear when you close your browser, like temporary data for your current visit.
Persistent Cookies: These stick around (days to a year) to remember settings, like your preferred destination or language.
You can clear cookies anytime through your browser settings—check its help menu for steps.
7. Data Security
We guard your cookie data like it’s a treasured recipe. It’s stored on secure servers with SSL encryption and strict access controls. Only anonymized data is used for analytics, and we don’t tie cookies to sensitive personal info unless needed for bookings (and even then, it’s locked down tight).
8. Your Rights
You’ve got rights over your data, especially under laws like GDPR (EU/UK):
Access: Ask what cookie data we hold—email [email protected].
Delete: Request we remove your cookie-related data; we’ll respond within 30 days.
Opt-Out: Manage cookies via our pop-up, browser settings, or by contacting us.
Reach out if you need help with these options.
9. Updates to This Policy
We may update this policy as our website evolves, like adding new features for 2026 bookings. Changes will be posted here with an updated effective date, and we’ll notify you via email or a site pop-up for major updates. Last updated: June 12, 2025.
10. Contact Us
Questions about cookies or your Arra Hotels experience? We’re here to help:
Arra Hotels LLC
Email: [email protected]
Address: 30 Mall Dr W, Jersey City, NJ 07310, US
Phone: +1 201-653-1835
Thanks for choosing Arra Hotels LLC. Let’s make your next retreat as seamless and inviting as our boutique escapes!